Our lightsabers are handmade products made with care and need 3-5 days after the order is placed to make and assemble your order. (It may take more (or less) time depending on material availability, holidays, etc.).Your order will be shipped after completion.
We have warehouses in China, the USA, and Germany. Where to ship depends on the products. We give priority to shipping from the nearest warehouse to ensure that it can be delivered to your address in the shortest time.
At the same time, an informed e-mail will be there in your e-mail box once the parcel is out. The tracking number inside is to trace the timely status of the parcel.
Usually, it takes 3-7 working days to receive your parcel from the local warehouse, but about 15 or more working days from the warehouse in China.
Note: Express Shipping is not available for P.O. Boxes and APO/FPO addresses.
World-wide FREE SHIPPING.Any question, be free to contact us or e-mail us at “firstname.lastname@example.org” and we will get back to you in the first chance!Thank you all for your concern and support!
Note: Affected by Covid-19, there will be some delay on the delivery
We accept return of products. Customers have the right to apply for a return within 14 days after delivery of the product.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
To complete your return, we require a receipt or proof of purchase. Please ask our customer service to make sure you send the package to the right address.
In order to send in your return, it must be authorized by our return staff. Contact Us (email@example.com) with the subject "Return Request" and include your order number for approval. Your order number can be found on your order confirmation or any update emails that we have sent you regarding the order (such as tracking).
If you no longer have your order number, please include the email address and first and last name used for the order. Returns must be in pristine condition and in original packaging to be eligible for exchange. Shipping is covered by the buyer.