Terms of Service
Date of last revision: September 29 2020
By confirming and placing your order you agree to abide by the terms of service detailed below.
Cancellation/Return Policy
All order are custom made and production begins immediately after an order is placed. Orders cannot be canceled unless the order has exceeded the lead time provided at the time of purchase.
If you have placed an order and it has not shipped by the final date of the lead time provided, you may request a cancellation for a full refund.
Returns
Items may be returned for store credit or exchange. Returned items must be shipped back to us within 15 days after delivery, and must remain in pristine condition. Shipping is covered by the buyer.
Chargebacks
Fraudulent chargebacks will be disputed and may result in criminal charges for theft and/or felony postal fraud. Filing a chargeback is not an acceptable method of requesting a refund or cancellation. We ship all of our orders with signature confirmation to prevent theft.
Defective or Incorrect items
Any defective or incorrect items MUST be returned before a replacement can be issued. Customers who claim an item is damaged or does not match the description are required to return the merchandise before a replacement will be sent.
User Safety
During the machining process, some sabers may develop sharp edges. Before any contact dueling (as with any type of dueling), we recommend wearing proper safety protection for your hands, body and face. This includes but is not limited to: gloves, body armor, face masks, and helmets.
Always take the proper safety measures before dueling of any kind. Saberforms is not responsible for any injuries that result from saber play, combat choreography or dueling.
Promotions
Promotional sales can not be retroactively applied for any reason whatsoever, they can also not be combined with previous offers. This means you can not cancel an existing order to re order with a new promotion, also you can not order a gift certificate during a promotion to use during a second promotion thereby combining the discount rate. There are no exceptions. Shipping costs, applied taxes or any other additional costs do not count towards free item giveaway tier rewards.
By confirming and placing your order you agree to abide by the terms of service detailed below.
Cancellation/Return Policy
All order are custom made and production begins immediately after an order is placed. Orders cannot be canceled unless the order has exceeded the lead time provided at the time of purchase.
If you have placed an order and it has not shipped by the final date of the lead time provided, you may request a cancellation for a full refund.
Returns
Items may be returned for store credit or exchange. Returned items must be shipped back to us within 15 days after delivery, and must remain in pristine condition. Shipping is covered by the buyer.
Chargebacks
Fraudulent chargebacks will be disputed and may result in criminal charges for theft and/or felony postal fraud. Filing a chargeback is not an acceptable method of requesting a refund or cancellation. We ship all of our orders with signature confirmation to prevent theft.
Defective or Incorrect items
Any defective or incorrect items MUST be returned before a replacement can be issued. Customers who claim an item is damaged or does not match the description are required to return the merchandise before a replacement will be sent.
User Safety
During the machining process, some sabers may develop sharp edges. Before any contact dueling (as with any type of dueling), we recommend wearing proper safety protection for your hands, body and face. This includes but is not limited to: gloves, body armor, face masks, and helmets.
Always take the proper safety measures before dueling of any kind. Saberforms is not responsible for any injuries that result from saber play, combat choreography or dueling.
Promotions
Promotional sales can not be retroactively applied for any reason whatsoever, they can also not be combined with previous offers. This means you can not cancel an existing order to re order with a new promotion, also you can not order a gift certificate during a promotion to use during a second promotion thereby combining the discount rate. There are no exceptions. Shipping costs, applied taxes or any other additional costs do not count towards free item giveaway tier rewards.