Warranty
Our guarantee to you
We stand behind our products. If your saber has a material or craftsmanship flaw, we want to correct it.
Our machined metal parts have a lifetime warranty against manufacturer defect and most of our electronics and blades come with a 1 year warranty that covers blade on blade dueling. Neopixel blades also come with a 1 year warranty but are not rated for dueling. Dueling related warranty requests on Neopixel blades will not be warranty covered.
(Return shipping costs is not covered under warranty.)
If your saber, electronics, or blade is damaged or broken within 1 year of purchase due to normal use, we will replace or repair it, free of charge (this warranty excludes do-it-yourself electronics which do not have a warranty). If a machined metal part ever fails due to manufacturer defect we will replace it.
Duel worthy sabers
Our Warrior, Veteran, Champion and Hero tier sabers, electronics, and blades are warrantied for blade on blade, full speed, full contact, dueling. User inflicted damage from dropping, submerging in water, or other non dueling related activities is not covered by our warranty.
Self repair & do-it-yourself builds
Please do not attempt to disassemble, modify or repair your hilt yourself, as that will void your warranty. Initiate tier sabers come with the lifetime warranty for manufacturer defect. As these are meant for DIY builds, they may be disassembled, modified and repaired by the buyer. Electronics installed by the buyer are not covered under warranty. Shipping costs are not included in warranty coverage.
We stand behind our products. If your saber has a material or craftsmanship flaw, we want to correct it.
Our machined metal parts have a lifetime warranty against manufacturer defect and most of our electronics and blades come with a 1 year warranty that covers blade on blade dueling. Neopixel blades also come with a 1 year warranty but are not rated for dueling. Dueling related warranty requests on Neopixel blades will not be warranty covered.
(Return shipping costs is not covered under warranty.)
If your saber, electronics, or blade is damaged or broken within 1 year of purchase due to normal use, we will replace or repair it, free of charge (this warranty excludes do-it-yourself electronics which do not have a warranty). If a machined metal part ever fails due to manufacturer defect we will replace it.
Duel worthy sabers
Our Warrior, Veteran, Champion and Hero tier sabers, electronics, and blades are warrantied for blade on blade, full speed, full contact, dueling. User inflicted damage from dropping, submerging in water, or other non dueling related activities is not covered by our warranty.
Self repair & do-it-yourself builds
Please do not attempt to disassemble, modify or repair your hilt yourself, as that will void your warranty. Initiate tier sabers come with the lifetime warranty for manufacturer defect. As these are meant for DIY builds, they may be disassembled, modified and repaired by the buyer. Electronics installed by the buyer are not covered under warranty. Shipping costs are not included in warranty coverage.