If within the first 30 after delivery you are unsatisfied, returning your order is as easy as contacting us and beginning the return process.Due to the nature of our product being custom made, Items may only be returned for store credit or exchange.
In order to send in your return, it must be authorised by our return staff.Contact Us (email@example.com) with the subject "Return Request" and include your order number for approval.Your order number can be found on your order confirmation or any update emails that we have sent you regarding the order (such as tracking).
If you no longer have your order number, please include the email address and first and last name used for the order.Returns must be in pristine condition and in original packaging to be eligible for exchange. Shipping is covered by the buyer.
Our system will automatically close the chat if there is no response for a certain period of time. I would appreciate if you could send a response in order to keep our chat open.
The parcel will be sent out from H.K., China in the first 48 hours once the orders are made. At the same time, an informed e-mail will be there in your e-mail box once the parcel is out. The tracking number inside is to trace the timely status of parcel. Usually, it may take 7 to 15 natural days for the parcel to arrive in most countries or your place.
World-wide FREE SHIPPING.Any question, be free to contact us or e-mail us at “firstname.lastname@example.org” and we will get back to you in the first chance!Thank you all for your concern and support!
Note: Affected by Covid-19, there will be some delay on the delivery